![]() ![]() To maximize ice retention, fill your cooler to the top with ice and products. Can I use dry ice in my YETI?Ī small amount of ice is not a good indicator of how well your ice chest can retain ice due to excess air space within the cooler. But if you can minimize the negative variables that affect ice retention, YETI coolers can’t be beat. Beyond that, everything else is out of our control. In the end, the Tundra offers up to 3 inches of polyurethane foam insulation, combined with a freezer-style sealing gasket. Some customers have reported having ice after their two-week trip on the river while others have said that their “crappy brand X cooler will hold ice better.”īecause of the large number of variables, as well as the lack of an industry standard for measuring ice retention, claims that place a definite time (5, 10, 14 days) are often based on testing conditions and not real-life situations. Over the years, we’ve received many different reports from YETI users in the field regarding ice retention. Which is to say there’s a lot you can do to affect the longevity of your ice. Variables that can affect ice retention include the ice quality, ice quantity, type of ice (crushed, block, cube, dry), outside environment, exposure to direct sunlight, etc. Products repaired or replaced under this warranty may or may not incorporate these changes.ĭamaged products must be returned directly to YETI, in the original box or adequate cardboard packaging, freight prepaid.There are many variables that will affect ice retention, so this is a difficult question for us to answer. YETI reserves the right to change products and designs without incurring any obligations to incorporate such changes into already completed products, or those in the hands of dealers or consumers. If warranty applies, the manufacturer will repair or replace, at their discretion, the item or any part or component that is deemed defective. This warranty does not include any manufacturer responsibility for any incidental or consequential damages resulting from the use of YETI items. This is not considered a fault with the product and is not covered under warranty. Stainless Steel products are rust and stain resistant, but as this is still a porous material, rust and stains can occur. Any limited edition product still under warranty will be replaced at the discretion of YETI with the same size product in a different colour based on availability. Punctures, scratches, dents, normal wear and tear, and the natural breakdown of colours and materials over extended time and use are not warranted. The warranty does not cover defects caused by third-party modifications, repairs, or replacement parts. If a defect occurs as the result of the Product’s intended use according to the care instructions during the Warranty Period, we will repair or replace, at our discretion, the defective product or part. You must have used the product only as intended and in accordance with the product’s care instructions. ![]() You must have purchased the product from us directly, or a YETI authorised dealer.In order for your warranty claim to be approved, the following conditions must be met: We take pride in the products we make and warrant to the person who originally purchased the product (“you”) that all YETI products will be free from defects in workmanship and materials for their applicable Warranty Period, subject to the below conditions. Once the warranty item is sent back to our warehouse, a solution will be arranged. If covered under warranty, we will then arrange the return of your product. If possible, please also provide the team with any images or videos that will help demonstrate the fault.Ī YETI Outfitter will then work with you to gather more information about your warranty issue. Submit a warranty claim by sending an email to the customer service team at In this email, please advise the YETI product you are experiencing issues with and request a Warranty Form. YETI Hopper™ | YETI Panga™ | YETI Camino™ | YETI Sidekick Dry™ | YETI Crossroads™ | YETI Lowlands™ Blanket YETI Tundra® | YETI TANK® | YETI Roadie® | YETI ICE® | YETI THIN ICE™ | YETI Rambler™ Series | YETI LoadOut™ | YETI Trailhead Camp Chair™ | YETI Boomer™ Dog Bowl So if anything is wrong with your YETI product, we’ll work to make it right.Īny product(s) damaged in shipping (when ordered from YETI direct) or defective product(s) must be returned directly to YETI in the original box or adequate cardboard packaging, freight prepaid. We’re dedicated to making the most durable coolers and drinkware on the planet. ![]()
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